Hawaii Social Security Field Offices
Complete directory of Hawaii's 4 SSA field offices operating under SSA Region 9 (San Francisco). View current operating hours, contact details, and walk-in guidance.
HILO HI
Closed Now
111 E PUAINAKO ST
, SUITE 710
Hilo, HI 96720
Phone: 855-572-4860
Hours: Mon – Fri: 8:30 AM – 3:30 PM (Closed Sat/Sun)
HONOLULU HI
Closed Now
300 ALA MOANA BLVD
, RM 1-114 FED BLDG
Honolulu, HI 96850
Phone: 855-572-4879
Hours: Mon – Fri: 8:30 AM – 3:30 PM (Closed Sat/Sun)
KAPOLEI HI
Closed Now
970 MANAWAI STREET
Kapolei, HI 96707
Phone: 855-572-4866
Hours: Mon – Fri: 8:30 AM – 3:30 PM (Closed Sat/Sun)
WAILUKU HI
Closed Now
2200 MAIN STREET
, SUITE 125
Wailuku, HI 96793
Phone: 855-572-4863
Hours: Mon – Fri: 8:30 AM – 3:30 PM (Closed Sat/Sun)
Common Social Security Tasks & Guides
Resolve common issues online or by phone without an unnecessary office visit.
Check identity document requirements before visiting.
Learn when appointments have been required since January 2025.
Direct dial tips and phone menu shortcuts.
How to instantly download your proof of income.
About Social Security Offices & Benefit Rules in Hawaii
Regional Jurisdiction & Scope
Hawaii field offices are governed by SSA Region 9 (San Francisco) Regional Office. This region's Hawaii operations cover 4 field offices across 5 counties.
State Supplementary Payment (SSP) Rules
Hawaii provides a State Supplementary Payment (SSP) on top of federal SSI, administered directly by the Social Security Administration alongside your federal benefit in a single payment.
Medicaid & Health Coverage Integration
Hawaii (Med-QUEST) sets its own Medicaid eligibility rules, stricter than the SSI standard, so Medicaid is not automatically guaranteed after an SSI approval. A "spend-down" option is available if income is slightly too high.
Office Walk-Ins & Hearing Offices (OHO)
Since January 2025, Hawaii field offices require an appointment for in-person service, including Social Security card requests — book online or call ahead before visiting. Walk-ins are still served for urgent situations (vulnerable individuals, military personnel, people with terminal illnesses) and at offices with minimal wait times. For disability appeals, Hawaii's Office of Hearings Operations (OHO) has hearing offices in Honolulu.